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Business Profile

Portable Storage Units

Suncrest Mini Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Portable Storage Units.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/18/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello; my name is ********************* I would to file a complaint against Suncrest Mini Storage the company took my money from my account without my permission. My bill every month is $286.00 $317.00 was taken from my account well have been calling since the beginning of august the manager has told me to wait till next month to get my $50.00 back. I honestly think that is very wrong of them to expect my money back next month, when it was done in august. I m on a fixed budget and prefer to have my bills payed when they are supposed to on the automatic with drawl date. Thank you Looking forward to a resolution

Suncrest Mini Storage is NOT a BBB Accredited Business.

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