Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Duct Cleaning

Dirti Ducts

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDaniel

    Date: 11/12/2024

    5 stars
    Dirti Ducts did a great job at cleaning my ducts. They used a huge machine to **** all the dust out. Cleaned the vents and put all the vents back. They were punctual, did that they promised and were priced fairly. Would recommend them highly.
  • Review fromBeth M

    Date: 08/17/2024

    1 star
    This company was hired by our contractor when we were out of town. They left debris under every vent in our house. My son's bed was covered with the debris also. They left nails they removed from the vents on our bathroom floor and in the rocks near our cars. Someone went into our bedroom closet, got our Dyson, and used it to clean up part of them mess. They left it dead and full on our kitchen table. We came home from vacation to an absolute mess. We couldn't walk barefoot in our home due to safety risks. I contacted the contractor then the company sent out a representative. He was very nice and apologetic. He said they would do additional training over the weekend and this was not their standard. He agreed to clean our ducts again once the construction was finished. He also offered several times to replace our vacuum if we couldn't have it serviced as it was broken.I spoke with him a few days later and he again started he would have it replaced if necessary. The following week I contacted him and told him servicing it wasn't an option and it needed to be replaced.He then started his boss was only willing to give us $150 total for a new vacuum or the servicing. This is not what we were repeatedly told. I then told him to have his supervisor contact me via email to work it out. He gave me the run around for several days then stopped returning my contact. Overall extremely disappointed and now we have to buy a new vacuum due to this company's negligence. I would not trust them in my home again.
  • Review fromCharlene B

    Date: 01/19/2023

    5 stars
    ****** and ******* from Dirty Ducts cleaned the vents and the dryer vent. The dryer vent was so clogged that chunks of lint was coming out the vent on the roof. They explained everything that they were going to do and as they went, they explained and educated me on the process. Very professional, friendly and when they were done they vaccumed and cleaned up everything. If I owned a business I would want ****** and ******* working for me. Great job guys!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.