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Business Profile

Architectural Designer

Open Boxcar

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Architectural Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a RN who worked entire pandemic in **. I unfortunately had a house deal fall through and was subsequently priced out of the market, in ********. I was heart broken as i have a small child and i want so desperately wanted to give my son some outdoor space after all the lock downs. I subsequently found ******************** business online. We began an online correspondence, and began discussing a potential project.I expressed concerns about the possibility of that type of build as i live in westchester county, ** and its a non traditional build. ****************** assured me that she was able to build here as she had connections here and that she had performed projects like this in similar communities. *** ******* drafted a basic contract and insisted i had to pay for the containers up front as thats whats done in that type of build. I informed her that i didnt have large sums of money and that i would need to pay it in installments. ***************** stated that wouldnt be an issue. ****************** sent me a contract that i only signed because it stated if for any reason she would refund all monies paid to her should the deal fall through for any reason. I began searching for land to purchase and continued to send her money per her request. I found a great mortgage broker who was going to assist us with the purchase of the land, and the remainder of the project. ****************** began acting erratic, calling me crying stating she is being evicted and how she needs payments.The mortgage broker ***************************** sent ****************** an email asking her how much money his client (me) had sent her; ****************** stated ******. Mr. ********** informed her that the money should be sitting in an escrow account. ************************ asked ***************** for a list of standard things in order for the project to get financing for the build. ****************** then cut off communication with ***********************. ************************* suggested i contact an attorney as ***************** is refusing to refund my money.

Open Boxcar is NOT a BBB Accredited Business.

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