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Business Profile

Auto Body Repair and Painting

J & F Autobody Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I first had contact with this business in Aug 2020. They put a new bumper on the front of my 2008 Dodge Charger. He charged me around $1050. I was initially pleased with the work that they did. However. on the same day, the turn signal fell off. I made numerous attempts to contact him to fix it, but he blew me off. I figured it was easier to just buy a new turn signal. However, the new one wasn't secure and fell off too. I came back at another time and see if he could fix the turn signal and a few other things. I wanted him to fix the turn signal with the one I bought, fix a cover on the driver's seat, and the handle on the glove compartment. I also wanted him to fix my driver's door because it didn't shut right. He charged me $250. He welded the door, but it didn't fix the problem. The next day, the cover on the driver's seat fell off. A few days later, the turn signal fell off again. The glove compartment was never fixed because he said he didn't have the right parts yet. I text him occasionally to fix the problems, but he usually doesn't answer. I think he's a good guy because he let me use his car when mine was being fixed and helped me get a new battery, but I'm not satisfied with the other work he did. I did get a receipt from him, but it only listed that he fixed the driver's door and the cover on the seat.

J & F Autobody Shop is NOT a BBB Accredited Business.

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