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PLS

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/25/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi to make a long story short because this business didnt not mark down that my 2007 ******* sonata was sold I am out of 500 dollars. When I bought a new car I had to get it registered and I was then notified that I had an abandoned vehicle and I will have to pay the fee of $500 and change in order for me to register my new vehicle, because I had the ******* Sonata marked as abandoned in which is not true. There was no way for me to waive the fee at the time so I had to pay the 500. A little bit over a year ago I had a ***** Sonata 2007, I went to this location to get a title transfer to sell the vehicle.There is no reason that the ******* should have been marked as abandoned and now Im robbed out of 500 because this business did not do the paperwork correctly. I went to PLS this location to get the title transferred so I would like my $500 back or I will file another claim if needed. *** emailed ***** aswell and they have requested more documents that I dont not receive I will be filling for them aswell.

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