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Business Profile

Bounce House

Bounce Then Slide

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bounce Then Slide's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bounce Then Slide has 2 locations, listed below.

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    • Bounce Then Slide

      4438 N 86th Dr Phoenix, AZ 85037-1853

    • Bounce House Rentals AZ

      5930 W McDowell Rd Phoenix, AZ 85035

    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Kelly B

      Date: 05/22/2024

      This company took my money and didnt show up to my daughters party. They did not communicate that they were not able to come and have not refunded my deposit. Communication was terrible.

    • James C

      Date: 01/03/2024

      DO NOT USE THIS COMPANY!! NOTHING BUT LIES AND SCAMS ************ has been nothing but a disappointment since the day we submitted our deposit. They're communication is terrible (you have to call over an over again at different times of the day just try to speak to someone).After submitting our deposit, we were assured that everything would be settled for my daughters birthday. On the day of the event, the rental was late to arrive and we still received the WRONG inflatable. When I tried calling the owner he said there was nothing he could do because the inflatable we ordered was double-booked for another party, then told me we could use the inflatable that arrived but it would be nearly DOUBLE the price and hung up. When I called back, he immediately got angry with me and my wife and continued to yell at us over the phone.************ is nothing but scams, they are not your friend and do not care about you or your event. All they care about is money and they just want to upsell you on a more expensive rental because they know there's nothing you can do about it. If I could give them negative stars I would. To anyone out there looking for a decent rental, do yourself a favor and spend an extra 5 minutes on a search and go with any other company besides this one.

    • Scott B

      Date: 11/13/2023

      We had a very similar experience with the other 1 star reviews. They brought out a water slide to ** in November, so of course no kids would want to use that. They left and said their truck broke down and we were out of luck. The owner then harassed my wife saying she was unreasonable and calling her a liar. He has no customer service experience and doesnt know how to correct his mistakes. He will just blame the customer. Dont bother working with this company.

    • Jen

      Date: 11/23/2022

      I have never experienced something like this in my life. The owner actually called me back and harassed me on the phone for refusing to speak with him after he said "whatever" after canceling my online order (AFTER I CONFIRMED TWO DAYS PRIOR TO EVENT). He stated that his website was not working correctly and said he doesn't do deliveries if it's not over $250. When I stated I had confirmed with him two days prior to ensure all was well, he became agitated and disrespectful..I hung up as there is not point with dealing with an owner who is unstable and aggressive. He then called back and I stated I will no longer be speaking with him, and to please refund my money he then became screaming and said "Oh SHUT THE **** UP". This person is unhinged, verbally abusive, and not reliable. It is such an unbelievable experience. He has not confirmed my refund, and I will be calling my bank to report fraudulent activity.

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