Reviews
This profile includes reviews for Ask Solar Sandy's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 28 Customer Reviews
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Review fromDavid Lisa S
Date: 06/26/2025
5 starsWe called Solar Sandy after having issues with our old solar company. She explained what she would do and her crew began the following week. Always helpful and professional Sandy was a pleasure to work with. Her team took care of all aspects of the installation and we are now aps free!Thank you Solar SandyReview fromJames H
Date: 06/05/2025
5 starsSolar Sandy exemplifies the phrase "Service after the sale". Sandy installed our solar system about 5 years ago, and we have been saving hundreds of dollars on our electric bills ever since. Recently our system stopped working. I called Solar Sandy and not only did they answer the phone immediately, Sandy herself took my call. She quickly dispatched a tech to my home, and it was determined that the inverter had failed. Thanks to the 25 year inverter warranty that Sandy includes with all her installs, the inverter was replaced for just a small ($400) install fee. Our system is back up and saving hundreds again. In this day when you see so many horror stories on the news about people and their solar systems, it is great to know that at least one company still believes in service after the sale. I highly recommend to anyone thinking about adding solar, to contact Solar Sandy.Review fromJeanne P
Date: 02/17/2025
5 stars***************....they answer all questions and get work done fast. Impressed with everyone who worked with us and appreciate the difference the solar panels have made for us. High five.Review fromMichael H
Date: 11/06/2024
5 starsI used Solar Sandy to install my solar system in the Fall of 2020. The following summer there was in issue with both inverters which necessitated they be replaced. Since then my solar system has worked flawlessly for the past 3 years. At my request, Sandy installed a Sense monitor in the electrical panel that I use daily to watch my solar production and energy usage. I am truly converted to home energy production. I have tracked the my monthly energy consumption, system power generation, and the metered numbers along with costs in a spread sheet since installation. **************** is ***. The cost of power has increased on average by 8.5% in 2022, 9% in 2023, and 17% in 2024. My home energy usage is not quite zeroed out, and I plan to buy an EV in November 2024. I am currently working with Sandy to upgrade by system with an EV charging station, home batteries to eliminate on peak energy usage and demand charges, and add a few more panels to zero out my energy usage. I have been a satisfied customer and I am about to be a repeat customer.Review fromfrank v
Date: 10/01/2024
5 starsIf you want to learn about going solar with no-pressure sales. Contact Solar Sandy. She comes to you. She reviews your personal power bill usage for the past year. Then she shows how solar works. How her years of learning how the power companies keep raising power costs vs going solar so you can stabilize your power costs of owning your own power source. She is there to help understand and answer your questions. Post sale she follows up how it went and is always just a text or email away for any questions you may have going forward. She has been there for us and helped when there was a concern with understanding our SRP billing.I would highly recommend you to come join the Solar Sandy family.She is the real deal.Review fromGary S
Date: 09/19/2024
5 starsSolar Sandy was involved with our solar system all the way. She responded to our questions and is always very fast to answer text messages or phone calls. I'm glad all of our solar products are made in the ***. Great experience.Review fromSamuel N
Date: 09/17/2024
5 starsSolar Sandy is FANTASTIC!She did an excellent job explaining the benefits of going Solar. Her response time to any emails I have sent is very fast. The ENTIRE process of going Solar, from our initial meeting to the day our system went live was so simple and painless. Great communication from the installer as well!Review fromDale H
Date: 07/16/2024
5 starsSolar Sandy makes you feel like family.The superior high wattage panels work incredibly well. Solar Sandy's kilowatt worksheet, saves us a huge amount of cash, plus no worries about rate hikes. I definitely recommend her service. We'll worth the peace of mind.Review fromDalin D
Date: 06/17/2024
5 starsSolar Sandy was very personable when meeting with my wife and I. We decided to go with Solar Sandy in January of 2024. Our solar system was installed and operational in April. We received power credits for the months of April and May. Our June bill we did owe APS but the amount was considerably less than the June bill from 2023. Hopefully after the hot summer months we will be able to build credits to keep our summer 2025 bills to zero. Further reviews to come.Review fromJared H
Date: 01/03/2024
1 starAfter lots of research we had solar installed with Solar Sandy last year to mitigate the increasing APS bills. Our system was installed quickly; however, we did have an issue with our demand manager not being installed properly and shutting off the power to our master bedroom instead of the A/C unit during high demand. They came out several times to try and fix the issue, after about a year it was finally fixed. Sandy prides herself on not being like the rest of the Solar companies that take advantage of people. Turns out she is just like them. We signed up with Sandy because she offered to pay two years of our bills. After receiving three months worth of reimbursement checks the payments stopped. When I reached out to her about it, she stated that we had to provide her with two referrals and leave a good review on ****** and the BBB to continue receiving payments. This is something that was never discussed and we never agreed to. She will lie and try to turn it around on us. I told her that Im not happy with the service and would not feel comfortable leaving a good review, she in turn said that we will not be getting anymore payments until we gave her what she wanted. Bottom line is Sandy did not live up to her end of the deal.If you do go with this company, make sure you get the promotion in writing so Sandy cant take advantage of you! Sandy is a fraud and I DO NOT recommend going with Solar Sandy!
Ask Solar Sandy
Date: 01/30/2024
In response to your review, **************** solar has mitigated the cost of your electricity as APS just had their highest rate increase in history, December 1 of 2023.Future rate increases will continue, so your solar is saving you and mitigates the future increasing cost of power for your home.I sent an electrician and demand Manger specialist, at my expense, to diagnose the complex issue you experienced with your Demand Manager, and it was resolved.When meeting with you. I came to your house on 2 occasions. The first meeting ***** did not join us at all, although she was there. The second appointment, again, ***** did not join us to review the details of the solar, or the promotion that was offered at that time.The 3 requirements to receive the promotion was: 1. to post your reviews 2. 3 personal referrals 3. complete W9.I have all your communication (TEXTS from both you and *****) acknowledging this:TEXT Quote from *****/***** date Tue, 03/07/2023 at 10:08AM *****:GOOD MORNING.WHEN WE POST OUR REVIEW ARE WE GOING TO RECEIVE A BACKLOG OF MISSED CHECKS OR JUST CONTINUE THE 2 YEARS OF CHECKS?*****:WHAT WE MEAN IS WE'D LIKE TO PROPOSE THAT WE POST OUR REVIEW AND YOU IMMEDIATELY (WITHIN A WEEK SEND OUR BACKLOG OF CHECKS THEN WE CAN DISCUSS THE REFERRAL REQUEST BEFORE THE NEXT ROUND OF CHECKS ARE DUE.You received 3 months of reimbursement checks (that you cashed 2of them before the date on the check), and before completing any of your promotion requirements, and at that time you were very happy with Solar Sandy and that you had gone Solar.Again, acknowledged in your texts to me, there were requirements for the promotion of two years of solar panel reimbursements.I have reviewed your APS bills approximately 4 to 5 times and each time based on your kilowatt worksheet that you submitted you are using approximately **** kWh more than you indicated on your original kilowatt worksheet (when using more kWh it means you are now using more kWh from APS and it results in a non $0 bill.Unfortunately, very rarely I have encountered this scenario where the only reason in choosing to go Solar, was to receive 2 year promotion of 2 years solar payment reimbursements, which in this case amounts to over $7600.00 and the promotion, as generous as this, the requirements were very reasonable.It's well documented from Jun 15, 2022 at 8:42 AM and every text after (I have copies and record of) that your only objective was about getting payment from Solar Sandy.I have continued to review your bills, and each time I have explained to you that you were one out of four times on the wrong rate plan.And the other reviews resulted in the conclusion that you were using more power than originally stated on your Kwh worksheet.After 10 years of being in this industry, I am the only person that does this service for my customers that need assistance in understanding their bills.Ask Solar Sandy
Date: 03/01/2025
***** even after explaining this in detail you have never reached out, to try and resolve the promotion requirements in which you had received three months of reimbursement checks before youd even done any of the promotion requirements, and I was still willing to work with you , but Ive never heard back from you since.Aps has had another very large rate increase in 2024 so you are saving money, due to your solar, as theyll be many more RATE increases in the future
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