We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Countertops

Granite Transformations of Phoenix/Scottsdale/Tempe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Countertops.

Reviews

This profile includes reviews for Granite Transformations of Phoenix/Scottsdale/Tempe's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Granite Transformations of Phoenix/Scottsdale/Tempe has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.5

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Nicolle H

      Date: 09/15/2024

      Unfortunately, I did not have the greatest experience with this company. I should have read the BBB's reviews prior to agreeing to the service. So far, the quality seems ok, but the work was not completed in a timely manner and/or as promised. The customer service was not acceptable as they had promised the work to be completed on July 3rd. Of course, there was a holiday the following day and no one got back to me until the 5th. Ultimately, I was out of not one, but two functioning bathroom sinks for almost 3 days!! I was very upset as you can imagine!

    • Rob W

      Date: 03/05/2023

      Read your contract carefully! Pretty deceiving sales process. **** (from Sales) visited us and he was very professional and well-spoken; he showed samples for the island and sink, and we discussed a tile backsplash as well. We were looking at another contractor, so we didnt respond to them right away, and they offered a big discount, so we decided to sign with them. Before the installation, an installer came to our home to take final measurements of the counter and asked if we were told that the island would have a seam down the ********************. NO! We were never told this during the sales process, otherwise, we would not have selected Granite Transformations. We called ****, and it was a back and forward discussion between the Regional LeadThomas, ****, my husband, and ***************** and said, I did tell you; it is part of his sales speech and he repeats it like a robot, so I know I did,. Whats more, ****** said, the word seam is in your contract; you should read your contract. I always do. It does NOT say a seam in middle of slab, it just says seam which in our mind included the edges around counter and/or around sink. Basically, he called us liars. ***** on us for not asking more questions. We strongly do not recommend Granite Transformations.

    Granite Transformations of Phoenix/Scottsdale/Tempe is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.