We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Foreclosure Help

Foreclosure Excess Proceeds

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Foreclosure Help.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In August 2023 my brother, ***************************, was contacted by Foreclosure Excess Proceeds. They were aware that our deceased mother's property had been foreclosed upon and was being auctioned. They told him it was a very drawnout process that he couldn't navigate to.retrieve the funds from the court, and that they would do the work to claim the excess proceeds for ******* dollars total fee. He informed them that he has two sisters whom had a right to the money as well. They said no problem, you can be the representative and the proceeds will be split 3 ways after the ******* dollar fee was taken out for FEP. I had previously spoken with the county treasurer and was told that over 35 thousand dollars was the excess from the auction that had been deposited with the court. FEP didn't keep us informed as to when the case was being heard. They recovered the funds and did not promptly disburse them to us. My brother was in need of money before the court date and they offered a loan against the funds anticipated. He received a $1500.00 loan for which they kept $2500, effectively charging him far more than the legal interest rate. My brother was paid the balance of his share a week before my sister and I were because he knew when the case was heard and demanded his money. My sister and I received ours a week later after they tried to come up with resons why they didn't owe us as much as was expected. Once I told them I had spoken with the treasurer and knew how much money was due, ******* was sick and unreachable for 5 days. She finally forwarded my sister's and my portion minus $500 extra. I asked for paperwork to see the amounts and for tax purposes, I was told we did not have to pay taxes and they didn't need to give us paperwork. We would like the extra money withheld to be returned to us. Thank you for any help you can provide.

Foreclosure Excess Proceeds is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.