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Business Profile

Handyman

Goody's Handyman

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/30/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** is a scammer. He asked for a deposit for materials and went on vacation over the 4th of July. I have been fighting to get my money back for services he never completed since then. He owes me $1,500. He is very unethical and his electrician brought children to my home with him (prior to the 4th of July) and had them around ******************* with zero protective gear. I feel like I should have called CPS. He is putting children in danger on the job and left a bunch of ******************* around my home. His team does shoddy work and is dangerous. We have contracts he has signed and broken.

    Business Response

    Date: 02/22/2023

    Customer satisfaction is very important to Goody's Handyman Services. Every customer's opinion is important and concerns are always welcome and taken seriously. There were many attempts to reconcile this customer concerns, but to no avail. To help clarify some of their reported misconceptions. A deposit for materials is normal business protocol. We also did not go on vacation July 4th. It is one of our business holidays and ***************'s son/daughter is an employee of his (family business). Lastly, we are very open to working equitably with customers to satisfy any and all concerns. 

    From: Goody's Handyman Services, ******* **. Phone# ************

    Customer Answer

    Date: 02/22/2023

    You never refunded me. The employee of the electrician was a child, that is illegal. The electrician was also not licensed. You lied about your contractor license. 

    Business Response

    Date: 02/22/2023

    I sent $1000 dollars to your mom , this was towards the refund 

    The lady that was there  works for her dad , it is his company , not sure why you think that is illegal . 

    And he is license , he did not perform any work he only inspected the bad wiring in the attic , so he could provide you with a bid for repairs 

    As far as me , I never told you I was licensed 

     

    Customer Answer

    Date: 02/23/2023

    That was not the full refund *****. Stop being shady. His 2 young children were around live electrical wires. That should never happen. Really? Can you provide his license then? You did lie to my mom and me. But we will see how your court case goes huh? They already got you for contracting and advertising without a license. Be truthful and you won't get into situations like this with customers you scam. 

Goody's Handyman is NOT a BBB Accredited Business.

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