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Business Profile

Interlocking Pavers

Pavers and More LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlocking Pavers.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired **** from Pavers and More LLC to do some pavers in my side yard. He came over and did an estimate in August of 2022. We original had it scheduled to be done in September 2022 but when I called to have it rescheduled due to some travel I had come up, he told he would have to do it in October 2022 anyway due the rain and supply chain issues. He said he would call me to set up a date, I never heard from him again. He mentioned to me several times my job was smaller than what he usually does and would not be a priority, but was doing it as a "favor" to me because I lived close by. I've tried contacting him and get no response, the number on the invoice answers but claims that this isn't his number anymore. He took $990 from me for a deposit and disappeared. He also refused to take payment via debit card and would only accept checks and cash because he didn't want to pay fees and ensure that people were actually giving him money.

  • Initial Complaint

    Date:01/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I hired **** to do some pavers in our back yard. He came over and did an estimate in November of 2022. He said he would have it done before Christmas. He never showed up to do the work. He then told my husband that he was in the hospital with kidney failure. I don't know if this is true, but it looks like he has been taking money from other people and not doing the work. Now, he doesn't answer his phone, there is no one managing his business and he took $1500 from us for a deposit and disappeared.

  • Initial Complaint

    Date:01/18/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 22, 2022 we met with the owner *************************** of Pavers and More, LLC regarding our backyard. **** agreed to pave our backyard in the first week of December. I met with **** on 11/2/22 and gave him $8000.00 in cash for our **** sq ft of pavers. I was told by text there were delays and then he was hospitalized. I would text him to get updates and he last time he texted was January 6, 2023 saying he was coordinating the job. After that I texted him twice and my husband texted once eventually asking for a full refund. We have heard nothing from **** since.

    Business Response

    Date: 01/26/2023

    Tell us why here...Do to health issues I had to go out of business. Working on returning deposits.

  • Initial Complaint

    Date:01/16/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/5/22 I signed a contract with the owner of Pavers and More ********************* to install pavers and artificial turf at my home. I paid a $7500 down payment with work to begin 12/5.No one ever showed up and after calling and texting *************** every day for the entire month of December he texted me stating he was sick, getting out of the business and would not honor the contract or pay me back the deposit. Stated he spent the money .

  • Initial Complaint

    Date:01/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We got a quote for our backyard and side yard to have pavers installed by Pavers and More , LLC. from ***************************. The date of the quote was 11/8/2022 and we provided a check #*** in the amount of $1600.00 for 1/2 the work to be done on December 10th. The work was supposed to be completed before Thanksgiving. Over the course of the next few ************************** kept giving ********************* excuses as to why the work couldn't be done and kept putting it off. On December 10th, 2022 I called ******* and left a message. I called again on Monday the 12th and left another message. He called me the next day apologizing that he didn't return my call but was in the hospital. At that time I informed him that I was not a new client and I'm inquiring about the $1600.00 check he cashed and did not perform the work. he told ********************* at he would return the check in the mail. We never received it. Then he said he was in the hospital and couldn't. I told him that he could return potential customer calls but not calls that he was suppose to complete the work for. I gave him the option to return my money or do the work. I sent him a text message on December 13th with my Venmo information. Never got a response. On December 16th, I sent him another message with a picture of the work to be completed and asking again to send me the money back. We still have not heard back from ***************************. We are requesting a refund of the $1600.00 that we paid half down for.

  • Initial Complaint

    Date:12/27/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Gave Pavers and More a deposit on November 11 for work to be done. Contacted them twice. ********************* the owner was rude and would not tell me if or when the work would be started

  • Initial Complaint

    Date:12/06/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid $3,800 1/2 price of pavers and installation on 9/1/2022 - he is in the wind - no responses. SEVERAl other people on yelp, same thing. Filing with ************************* for Fraud.

  • Initial Complaint

    Date:12/01/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Collected $3800 for paving job in September. He is in the wind. I am NOT the only one. He takes the money and does not show back up. Numerous YELP complaints. Criminal.

  • Initial Complaint

    Date:10/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Aug 6, 2022 I paid $3260.00 in cash for a home project to be completed (have pavers installed at my home) and the owner signed a receipt acknowledging payment in full received with a completion of the project to be done by Aug, 2022. The project has never started and I canceled it mid Oct. I requested a full refund in which the owner acknowledged and agreed in text message a full refund of the money I paid ($3260) but has not returned it. I have informed him I would be contacting the BBB and any other legal means to collect. I am requesting a full refund of the money paid for a project that was never even started by this company. Thank you. Tiber

Pavers and More LLC is NOT a BBB Accredited Business.

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