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Business Profile

Legal Information Services

One Stop Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Information Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    LLC Name: ONE STOP SERVICE LLC Entity Type: ******* DOMESTIC LLC File Number: ******** Business website: ***************************************** Address: ************************************************************* Business Email: ***************************** I am reporting this individual as fraud because they charged me a fee of $200 to assist me with the (DES) Emergency Rental Assistance Program (ERAP)Which Abeer never did. After waiting several weeks, I myself finally had enough and reached out to the DES. The representative from (DES) told me there was no trace of any emails, fax and also anything from the (DES) portal. The representative from (DES) also advised me that this company ONE STOP SERVICE cannot charge any fees for these kind of programs. It is considered fraudulent activity. I also have lots of evidence to back up my case including emails, text messages and also I have an image of her sending back the $200 through Zelle because I told her I was going to report her to the fraud department. If you guys can send me some sort of email I would be more than happy to attach them and send them over to your department who handles these kind of cases. Because this individual was a scammer they now hold my social, ID identification and also my address. Im going to end up in the streets within 4 days. With the weather being 110+ degrees and nowhere to live. I have a medical history and I have been going through a lot physically and mentally due to having Covid three times during the duration of the pandemic. That caused major issues with my immune system and my doctors are struggling to figure out whats going on with me. I can also provide photos and documentation of whats going on with my body. I would like this business or individual to pay for their mistakes, so they never do this to anyone else. Especially during these unpresidented times.

One Stop Service is NOT a BBB Accredited Business.

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