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Business Profile

Loans

American First Financial, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/08/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased furniture in April financed with American first finance I spoke with a Representative in May who informed me that my furniture would be paid off June 23, 2023 Im paying ****** each Wednesday I knew I wouldnt be paid off on June 23rd The cost of the furniture was ***** When I spoke to a different Representative on June 7, 2014 Who said I would not be paid off until March **** I then said I will be paying **** dollars for furniture that is ***** The Representative then laughed & said no its more like ***** dollars at this point I was frustrated & hung up I do not know if its legal to charge that much interest I would like this rectified & come to a solution American first finance preys on Individuals trying to rebuild their credit I would advise Consumers to never do business with this Company I did not sign anything stating I agreed to this amount of interest Thank You *********************

    Business Response

    Date: 06/16/2023

    Omg! Another error. We are so tired of getting ** confused with another company with a similar name.  This other company must horrible because we cannot even keep up with all the complaints and reviews.  This person is not our customer nor de we do that type of business service.  We are American First Financial, LLC.

    Not American First Finance 

    Please remind this complaint and file against the correct company. 

American First Financial, LLC is NOT a BBB Accredited Business.

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