We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mailing Services

The UPS Store #4120

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Lisa W.

    Date: 04/15/2023

    Lisa W.

    Date: 04/15/2023

    I called in & asked if I could grab my package if I was there at 5:01pm. I was told yes, I could. I walk in AS she was just shutting the ************* said, No, you cannot get your package. Our system is down & we cannot do anything after 5pm. !!! I am so upset because *** been trying to get to this location after work & before they close every day this ******** thought I finally made it!!! NOPE. HORRIBLE WORST MOST EFFORTLESS CUSTOMER SERVICE!!!

    The UPS Store #4120

    Date: 04/17/2023

    Sorry you had that experience. If you were told that you could pick up the package after hours, I am sorry because the employees aren't allowed to provide this service after hours.  I will look into the employee that provided you that incorrect information and have it corrected. The employee that was there after hours was correct, they aren't allowed to give packages to customers after hours. The only access after hours is to mail only but unfortunately not to packages. If there is anything else we can help please let us know.  Sincerely, ******************

The UPS Store #4120 is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.