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Business Profile

Mortgage Broker

Next Funding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Complaints

This profile includes complaints for Next Funding's headquarters and its corporate-owned locations. To view all corporate locations, see

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Next Funding has 2 locations, listed below.

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    • Next Funding

      2432 W. Peoria Avenue #1042 Phoenix, AZ 85029-4741

    • Next Funding

      PO BOX 6567 Peoria, AZ 85385

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/15/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This ************ doesnt allow you to pay off your loan. They only have specific days that they will help you. Their website doesnt work. Their customer service is horrible and I was hung up on 4 times while trying to pay this loan. Then they said I didnt call on the right day, after being hung up on for days.

    • Initial Complaint

      Date:08/26/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I took out a loan of $1000 with Next loan lending. And am a returning customer. The first time I paid my loan in full within weeks. However, this time I was in an auto accident and now I have no paychecks coming in. Yet, Next loan has been haressing me with unbearable interest that is well over 200%. I cant pay now and am waiting for disability. I think the interest rate they are charging is asinine and feel its unfair to someone who is now unable to work.

    Next Funding is NOT a BBB Accredited Business.

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