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Business Profile

Music Store

Zia Record Exchange

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Music Store.

Reviews

This profile includes reviews for Zia Record Exchange's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Zia Record Exchange has 8 locations, listed below.

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    • Zia Record Exchange

      21002 N. 19th Avenue Phoenix, AZ 85027

    • Zia Record Exchange

      1940 W. Indian School Road, #2 Phoenix, AZ 85015

    • Zia Record Exchange

      3370 E. Speedway Tucson, AZ 85716

    • Zia Record Exchange

      4503 W. Sahara Las Vegas, NV 89102

    • Zia Record Exchange

      105 W. University Drive Tempe, AZ 85281

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Dan M

      Date: 03/18/2024

      This company is the WORST, stay clear of them. I purchased a record player for my young daughter. We got the player home and it worked for a day. I work during the week so the soonest I could return was the following weekend. They will only give me a store credit, not returns after 7 days. This is not posted anywhere you can see this, oh, yes, the small print on the receipt HOWEVER who looks at the receipt unless you need to go back and reference it. Now I am stuck with a USELESS card we can never use. STAY CLEAR OF THEM.

    • Justin G.

      Date: 03/10/2023

      I visited this store recently. They had a record on clearance marked at ***** with a 25% off sticker. When I got to the register it rang up at *****. When I asked if they would honor the marked price which is the legal thing to do the woman working refused and was extremely rude. She was also wearing a very offensive shirt.

    • Matthew R

      Date: 10/04/2022

      Bad business. I sold $400 worth of video games and movies and I recently moved addresses. I have not received any money to my address and the managers have not been helpful. I asked them in person if they could give me cash and they said that due to their store policy they were not able to give me cash which seemed really sketchy and possible fradulent. I have been in limbo for 6 weeks and still have not received anything so I will probably have to go to small claims court if I do not receive my money.

    Zia Record Exchange is NOT a BBB Accredited Business.

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