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Business Profile

OBGYN

Estrella Women's Health Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in OBGYN.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am submitting this complaint because my credit report contains accounts that I do not recognize, and I strongly suspect they may be linked to a data breach. The presence of these unverified accounts has caused me significant concern, as they could be negatively impacting my credit standing and overall financial well-being.Despite my efforts to obtain clarity and verification, I have not received sufficient proof that these accounts are legitimate. This lack of transparency is alarming, and I believe it is my right as a consumer to demand proper documentation that justifies their inclusion on my credit report.The accounts in question are as follows:Name of Unverified Item: ESTRELLA MEDICAL CENTER Account Number: ********** Reporting Balance: $1,810.00 ?As per my rights under the Fair Credit Reporting Act (15 U.S.C. 1681g), I am formally requesting copies of any documents used to verify these accounts. A generic response stating that they have been verified is not acceptable. I require tangible evidencesuch as original account applications, signed agreements, or transaction *********** confirms their legitimacy.If no such documentation exists, these accounts must be immediately removed under Section 611(a)(5)(A)(i) of the ****, which mandates the deletion of unverifiable information from consumer credit reports.I urge your office to take this matter seriously and conduct a thorough review. This situation has already caused me unnecessary stress and could have lasting consequences on my financial security. I expect prompt action and a clear resolution.Thank you for your immediate attention to this issue. Please provide a timely response outlining the steps being taken to address my concerns.

Estrella Women's Health Clinic is NOT a BBB Accredited Business.

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