We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

RV Repair

RetroRVs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Barbara S

    Date: 02/16/2023

    Do not do business with this company or owner, Retro RVs. We lost $20,000 trying to get a vintage Avion trailer renovated with this company. Even after renting an Airstream trailer from him twice with no problems. Even after taking his quotes to several Mesa RV dealers and were told by the Mesa companies that the prices seemed reasonable and the amount of a 75% down payment was exactly what they also charged. Even after we tried to hold Retro RVs to a timeline of what needed to be finished before we gave him more money. Even when we told him that we would take one of his rentable Airstreams if he didn't get our Avion done. (He agreed.) I got a call from Retro RVs on a Monday that we needed to come pick up our Avion trailer because the powers that be were going to turn off his electricity and lock his doors due to his nonpayment of utilities and very probably rent, and maybe more. My husband first went and picked up one of Retro RVs Airstreams as per agreement. Then my husband returned and took our Avion. It was almost not even towable, so we had to put new tires on it just to safely tow it. My husband had to take it to a dealer in Mesa because there were open holes in the top that needed to be covered in some way immediately. We had to go across the street to get our flooring, which Retro RVs had ordered, but Retro RVs didn't have enough money to pay for it. So basically we paid for the flooring twice. Retro RVs was also not paying his employees at that time. Such a mess. We finally got our Avion finished at Silver Trailers in Phoenix. **** and his father and crew did a phenomenal job and even hired some of the Retro *********** who already knew the design plan.

RetroRVs is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.