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Business Profile

Video Editing

Ozea Films

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/02/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In July of 2022, I had an informational interview with ******************** where he explained to me the details about being a member and potentially working with Ozea Models. He stated that there was no contract and that they would be connecting me with well-known models as well as providing me with casting information and work. I also asked if they would be connecting me with their partnering agencies and companies they work with and they stated that I would be connected with their agencies. The only thing they needed was that I pay a sum of $735.00 for a membership with Ozea until I was no longer interested. I was then pushed to attend "modeling classes" which were not taught by certified instructor for a cost of $590.00. This individual led me to believe that I would be receiving a certificate at the end of the class which I did not receive. I had to spend a total amount of $1,135.00 for this service only to receive two photo sessions and inappropriate behavior from the photographer. The reason why I do not want to continue with Ozea is because I was asked to transport the photographer to the photoshoot location and I did not feel comfortable with that. I also received inappropriate remarks from the photographer about my image and I did not feel like that was professional. He also made remarks about my personal life. In addition to that the images received have an excessive amount of filters which I am not okay with. I am not pressing any charges at this time. All I need and would like is that this business complies with giving me a refund for my time spent as well as cancel membership and apologizes for their unprofessional treatment and behavior.

Ozea Films is NOT a BBB Accredited Business.

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