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Business Profile

Wood Carving

Unique Custom Woodworks LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wood Carving.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/05/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company to do my cabinets Nov. of 2021. I was given a finish date of feb 2022. The owner of this company ******************************* agreed to do my cabinets in my house for the amount of $40,000.00. He started off good for about 1 1/2 months. Then excuses and delay tactics started and the need for money. He would plan a day to come to my house to do work and he would then say he couldnt make it and push it a few more days out with the most ridiculous excuses. He has done this all the way up to the day I finally fired him in September of 2022. Which unfortunately at that time I have paid him all the money except $4000.00 for the hood and asked him to bring all the materials and doors and paint that I paid for so that I could get another company to finish the job. He brought me some doors but not all, he brought me some doors that were wrong size and some drawer fronts that were the wrong size. Also the box work is not straight. Just horrible workmanship. I have pictures and I have text messages from him etc this guy is such a fraud. He told me he was license and bonded and I cant find anything on his company with the *** or anywhere else. We are going to get an attorney involved because something needs to be done to recoup some of my money back or all the product I paid for to finish the job. Also so this doesnt happen to anyone else by this person. I am reporting this to you so you can help me help others from getting scammed by this so called company! Not even sure he has a business license! Thank you for your time! Also he has an address in Tempe that he uses for this business as well so dont really know which one is the truth or real one.

Unique Custom Woodworks LLC is NOT a BBB Accredited Business.

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