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Business Profile

Wood Product Sales

Quality Wood Floors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wood Product Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/19/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *******, ** BBB refuses to process a complaint against Quality Wood Floors, case ********. No detailed was given for refusal except a generic list which did not match complaint. Complaint was well detailed with company(s), detail reason for complaint, resolution and was not any of the long list of BBB refusals. Company Quality Wood Floors is involved in a well documented SCAM and rip off. Assume the BBB now allows SCAM to be ok business and delays/blocks complaints to subject company. ------Quality Wood Floors PDFs documented proof available that Quality Wood Floors promotes dealers that trap customers then SCAM and rip off. Quality Wood Floors supplies, supports rip off, SCAM and other unlawful actions of approved dealers is not acceptable business. Public/media/investment/distribution warning, proof available. Notices to Quality Wood Floors verified received since June 2022 and documented SCAM support readily available to the public and media as PDF. Same multi part well documented scam may be used against Quality Wood Floors. This supplier will lose or has lost by this scam with product damage, lost sales, dissatisfied customers.Contact approved authorized dealer, SCAM, rip off, breach of contract, complete our contract, Quality Wood Floors has PDFs 1&2 details.Quality Wood Floors is fully aware of actions of dealers by several our notices, trapping customers using name and products of Quality Wood Floors to take contract and payment then do nothing. An honest company is concerned about their product and will require dealers to reverse dishonest actions or be dropped as dealer. Public aware and warning. PDF3 attached

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