Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Drug Abuse Information

Canyon Crossing Recovery LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drug Abuse Information.

Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStacey S

    Date: 11/18/2023

    1 star
    If you care about your loved one, I would not send them here. The staff belittles, steals, lies and makes you feel like you're beneath them. They expect you to clean their facility, make dinner for staff and other clients, deliver confrontations to eachother during group sessions with no discussion on the issue, no in person medical appts. All medical appointments are via Zoom with a nurse practitioner psyche and medical. It takes 5-7 days to get meds and there is No privacy during medical or psyche. I actually had 3+ staff member (not nurses) listening in on my private medical information during my appt. They promote self care however, they do not allow make up during meetings and cannot even cut your hair. It is my understanding that the facility helped guide my spouse in destroying my life. Instructing him to put a restraining order on me so I could not go back home, empty my back accounts and cut off my cel phone. They tell you that you can leave at any time however if you leave against medical advise they will keep your belongings, i.e., cel, credit cards, money, etc. They brainwash your family into thinking there is no other way for you to get treatment and better. The weekend excursions are a joke unless you like packing into a full van for 1.5 hours one way to enjoy 20 min of outdoor time. They play games with you when you need to pay bills or other important adult tasks you need to do. The *** in circle offices answer for everything is not today, maybe tomorrow and to pray on it. Her and the patient liason are snakes in the grass. They talk about clients. The patient liason actually made a comment to me that another clients brain's not fully developed SMH. I heard a therapist and house manager comment when we were going to get a new intake that they should get a bonus. I could go on and on. Bottom line is this place is not professional or worth the money. Their integrity and ********************* is BS.
  • Review fromCallie C

    Date: 09/13/2023

    5 stars
    I saw a lot of bad reviews, so I was hesitant to send my loved one here, however, as a recommendation I went with it. I am more than impressed with the time they took to help my sister in the way's she needed to become better for not only herself and her kids but also her family. She had a difficult time at first but I can truly say her kids got their mom back. Thank you for what you all have done.
  • Review fromKaty F

    Date: 02/24/2023

    1 star
    Ccr retraumatized me and left me in worse condition after 11 months of the program. Mental and emotional abuse. Cult behaviors and manipulation. I am writing this after graduating over 5 years ago. It is not a safe place. Please do not send your loved ones there. They want money and by emotionally beating women into submission they can do whatever they want. They hire women directly out of the program with less than a year of sobriety. Mostly women who cannot afford to pay are graduated early and asked to work for them. Ive seen what happens to women after they leave. Please consider an alternative. This place is horrible and unsafe. There was no way to get help once inside because of you say anything they will punish you.
  • Review fromSylvia K

    Date: 11/17/2022

    1 star
    I could write a novel about how awful the people behind this place are but I just don't care enough anymore. If you are over 20 years old you will NOT fit in. If you have the unfortunate chance of being sent here, bring a lot of books/coloring books because there is way too much free time. They record your few phones calls that you can make. They tell your family lies.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.