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Business Profile

Car Dealers

Lawrence Motorsport
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Lawrence Motorsport's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/02/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business charged me for a service that cannot be performed and will not refund me. They promised to fix damage on a used vehicle purchase but have yet to do so.

      Business Response

      Date: 11/10/2022

      Our Management Team at Lawrence Motorsport has reached out to the client to get more information regarding the complaint and has been working with ********************** directly for a resolution. We have confirmed that the Cilajet product he purchased was in fact applied to his vehicle by our third party vendor on 9/2/22.  Additionally, we confirmed paintless dent repair was also performed by our third party vendor on 10/11/22 on Mr. ************************ at no cost to him. To date, our team continues to communicate and work with the client to address his concerns.

    Lawrence Motorsport is BBB Accredited.

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