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Business Profile

Commercial Interior Designers

Avenir Design Studio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Interior Designers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/15/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In Feb of 2022 I had ****** over to my home for a walk through. We were going to work on some design ideas. I didnt get anything in writing, I didnt know what she wanted payment for, but she said it was towards her time and anything left over could be used on product. She asked for $1500. I wrote her a check.I called her to ask for clarity on what the $1500 was for and still no contract or written details. She called me and said it was for her time.When she came back over and had just presented a mood board I felt that what I was getting was not what I was looking for. I asked to terminate the rest of our working together and refund me. She sent me $300.I dont have any idea what she used $1200 On. I didnt get product and I certainly didnt use 12 hours of her time. I dont have a clue what her hourly rate even is.I felt extremely ripped off and taken advantage of. I have email exchanges. Thats it.

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