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Business Profile

Credit Card Merchant Services

Datainsure

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Merchant Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Dana L.

    Date: 10/12/2022

    Dana L.

    Date: 10/12/2022

    I would not recommend this company to do business with. If you have an issue or need customer service that will not be provided to you. I sold my business in July sent the equipment back to this company. They are still debiting charges from my account that no longer exist. I mailed the paper work to them to close out my account in August, no response. I have been trying to contact them for a month leaving phone messages. Nobody ever returns the call. Nobody ever answers the phone it goes to vm only. I sent an email explaining all of this asking for contact and never any response.

    Datainsure

    Date: 10/13/2022

    Hello, We are in touch with the customer and are currently working with her to make her happy. We had not received any of the aforementioned voicemails, however once we received this email, we were able to resolve her frustrations.

    Dana L.

    Date: 10/13/2022

    I obtained an email from **** on Oct 12 stating that she does see where I have left several vm, and sent an email. So the reply above appears to be a false reply to the BBB. I have all my documentations of dates/times I called. As well as the email where she confirmed with myself they obtained the messages, yet never responded. My frustrations are justified as I still have not obtained credit to my account where this company continues to draft my account when the account was closed in August and the equipment was returned.

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