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Business Profile

Generators

Outbound Power

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Generators.

Reviews

This profile includes reviews for Outbound Power's headquarters and its corporate-owned locations. To view all corporate locations, see

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Outbound Power has 2 locations, listed below.

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    • Outbound Power

      10105 E Via Linda Ste 103 PMB 9620 Scottsdale, AZ 85258-5346

    • Outbound Power

      10105 E Via Linda Ste 103 PMB 1189 Scottsdale, AZ 85258-5346

    Customer Review Ratings

    4.43

    Average of 7 Customer Reviews

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    Review Details

    • Diana B

      Date: 05/18/2025

      Diana B

      Date: 05/18/2025

      Found product we wanted, easy to order and follow-up shipping was on time and good company support

      Outbound Power

      Date: 05/20/2025

      Thank you for your review! We're glad you found exactly what you were looking for and had a smooth ordering experience. Its great to hear that everything arrived on time and that our support team was able to help. We truly appreciate your business and hope to serve you again soon!

    • Carol J

      Date: 05/18/2025

      Carol J

      Date: 05/18/2025

      Outbound Power exceeded every one of my expectations!!! They carry Anker products, which is what my extensive research was looking for, their prices are excellent and unlike most businesses today - they are willing to work with their customers. Who does that anymore? ********************** does, thats who! ??. They provided excellent communications and followed up from the time my order shipped to afterward to ensure I was satisfied & everything was as I expected. My entire Outbound Power experience has firmly established my loyalty and I will highly recommend them!

      Outbound Power

      Date: 05/20/2025

      Thank you so much for your amazing review! It truly means a lot to us. Were so glad you found exactly what you were looking for with *****, and even more so that our team made the experience smooth and supportive from start to finish. We genuinely care about our customers, and its incredibly rewarding to know that came through. Your loyalty and recommendation are deeply appreciated were excited to keep earning your trust every step of the way!

    • Rafael A

      Date: 12/29/2024

      Rafael A

      Date: 12/29/2024

      Outbound Power has an excellent selection, excellent prices and willingness to work with their customers. They provide excellent communications and follow up once your order has shipped. We're repeat customers and would recommend them to anyone.

      Outbound Power

      Date: 01/02/2025

      Thank you so much for your kind words, ******! We truly appreciate your business and the positive feedback. We strive to provide excellent customer service, competitive pricing, and a wide selection of products. We're thrilled to hear that we exceeded your expectations. We look forward to serving you again in the future.

    • Will H

      Date: 12/23/2024

      Will H

      Date: 12/23/2024

      Great prices, service, and customer service is excellent. And they follow up after you received your items to make sure everything arrived and worked as should.

      Outbound Power

      Date: 12/24/2024

      Thank you so much for your kind words and for sharing your positive experience! We truly value your business and appreciate your feedback. We strive to provide the best possible service to our customers, and we're thrilled to hear that we met your expectations. Please feel welcome to be in touch if we can ever be of service again!

    • Jim N

      Date: 12/12/2024

      Purchased an Ecoflow delta pro 3. The transaction was easy and delivery was relatively quick. Bill and his team provided timely and accurate updates on the order. The price of the item was competitive. I considered buying from another vendor that had a lower price, but that seller had too many negative reviews and the risk was not worth it. I read the positive reviews here and decided to give Outbound Power a try. I purchased the unit a few days before Black Friday and the price went down after my purchase. After sending an email about their lower price, I was refunded over $160. Outbound Power honors its policy! I would definitely recommend this business and would not hesitate to buy from them again.

    • Bernard F

      Date: 09/30/2024

      Bernard F

      Date: 09/30/2024

      Very easy to place an order. Quick response via email or direct phone call. Outstanding customer support when providing service.

      Outbound Power

      Date: 10/01/2024

      Thank you for your kind feedback! We're delighted to learn that you found our ordering process easy and our customer support outstanding. We strive to provide quick responses and excellent service to all our customers. We appreciate you taking the time to share your experience and we look forward to serving you again in the future!

    • DAVID E

      Date: 08/16/2024

      DAVID E

      Date: 08/16/2024

      I purchased a 200 watt Jackery solar panel from Outbound Power on 8-6-24 . The panel was described and pictured as having 3 support kickstand legs and having a nice carry bag/case as an accessory. When I received the solar panel, it only had 2 legs and would not stand up properly because it did not have proper support. Also the carrying case advertised, was not in the box. I reached out to Outbound Power for a return. They told me they would send me a shipping label in 72 hours. After 3 business days passed, they did not send a return label. When contacted, they asked for another 48 hours to authorize the return. I still have not been able to return the mis-advertised item after a week of requesting the return. Most businesses process returns immediately. These people keep stringing you along in hopes you will give up. The CEO of the business sends you messages asking if your purchase was ok. When you respond with legitimate problems, an assistant responds and the CEO isn't even aware of he problem. I am having to initiate contact and constantly request updates.

      Outbound Power

      Date: 08/29/2024

      We sincerely apologize for the inconvenience you experienced with your recent order. We want to address your concerns and explain the situation in detail:1. On August 5, Jackery notified us that they upgraded the SolarSaga 200W panel and the old version would no longer be available. 2. On August 6, 2024, you ordered this panel from our store. Unfortunately, we were not provided with updated specifications and images to modify the product listing until August 15. So, the product listing still had information on the old version of the panel.3. You received the upgraded solar panel on August ******************************************** the number of support legs (two instead of three) and the missing carrying bag. As the old model was no longer available and you did not prefer the upgraded model, we immediately initiated the return process.3. As the upgraded panel was shipped directly from a Jackery warehouse, our customer support lead immediately requested a return label from them. Typically this is a fast turnaround, but unfortunately, the individual responsible for issuing return labels had just prematurely gone into labor and subsequently gave birth. As there was no one immediately available to cover her duties, a delay in providing the return shipping label ensued. We sincerely apologize for this delay.4. On August 19, we finally secured a return shipping label and provided it to you that day.5. On August 21, we promptly issued a full refund once we confirmed you had initiated the return.We deeply regret the miscommunication caused by the product upgrade and the delay in processing your return. We strive to provide accurate product information and efficient customer service. This experience has prompted us to improve our processes for handling product updates and returns.Thank you for your patience and kindness throughout this process. We value your business and hope you will give us another opportunity to serve you in the future. If you have any further questions or concerns, please don't hesitate to contact us directly.

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