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Business Profile

Mailing Services

Airpark Pak N Ship

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

This profile includes complaints for Airpark Pak N Ship's headquarters and its corporate-owned locations. To view all corporate locations, see

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Airpark Pak N Ship has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/16/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am filing a complaint against Airpark Pak N Ship for mishandling my mail and terminating my account in retaliation after I raised concerns about lost mail.I was a customer of ******************** when they mishandled a Certified Mail return receipt (M24524) that was critical for a legal matter. When I last inquired about the item, they refused to search for it and stated that it was stolen/lost. This failure to properly handle incoming mail is a violation of their responsibility as a ******************************** (CMRA).After I escalated my concerns to iPostal1, Airpark Pak N Ship canceled my account. ******** confirmed in writing that my account was closed due to my complaints. My account was only terminated after I raised concerns about the missing mail, which strongly suggests this was a retaliatory action rather than a standard business decision.Airpark Pak N Ship has been my business address for at least six months. Due to their actions, I now have to halt certain business operations until I find a new ****. I also have to update my address with businesses, government agencies, and other correspondents while managing disruptions caused by undelivered or returned time-sensitive mail. These disruptions are an immediate consequence of Airpark Pak N Ships refusal to search for my missing mail and their retaliatory termination of my account.

    Airpark Pak N Ship is NOT a BBB Accredited Business.

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