Reviews
Customer Review Ratings
Average of 83 Customer Reviews
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Review fromBritney K
Date: 08/23/2024
5 starsThey were the best movers ever, they were so helpful through this stressful process!Review fromThomasina W
Date: 08/21/2024
1 starThomasina W
Date: 08/21/2024
These people are crooks. I paid them 1900 that was supposed to include pickup, 4 months of storage and delivery. Then they tell me they cant deliver my items unless I pay them an additional ******. I want to sue these people and I have reached out to a lawyer because I know 5 other people that have had issues. They should be shut down and not allowed to do this to people.
Dorm Room Movers LLC
Date: 08/22/2024
Dear *********,
We are sorry to hear of your dissatisfaction. Upon reviewing the account it was noted that delivery could not be scheduled due to a billing issue. The last featured date we offered for no additional cost was yesterday, August 21st, 2024. Billing shows the storage balance was resolved yesterday as well. Unfortunately, due to the time of the final payment for the service, there was no way to set up a delivery on the last featured date. With our program pricing includes storage with pickup and delivery on the dates we feature for the campus and explains that all other dates (non-featured) will have an additional cost. The link to our service pricing page is provided below for easy reference.
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We do value your business and if you would like to discuss this matter furthure, please feel free to reach out to our customer support team.
Review fromBertha M
Date: 08/21/2024
5 starsBertha M
Date: 08/21/2024
We had a great experience. Great customer service. The delivery was scheduled and delivered on time both with pick up and drop off.Dorm Room Movers LLC
Date: 08/22/2024
Dear ******,
Thank you for the glowing review. We are over the moon that our team was able to meet all your service needs. Best wishes in the future.
Review fromAmelia S
Date: 08/19/2024
5 starsAmelia S
Date: 08/19/2024
always Very professional with great communication and super smooth service! Have been using all 4 years never a problem.Dorm Room Movers LLC
Date: 08/20/2024
Hello ******,
Thank you for being a loyal customer of ********************** for the last 4 years. We wish you all the best in the future.
Review fromAllison K
Date: 08/17/2024
5 starsAllison K
Date: 08/17/2024
Made move out and back in as an out of state student so much easier. Great communication from movers, and they were polite, professional, and quick. Would use this service again!Dorm Room Movers LLC
Date: 08/20/2024
Hello *******,
Thank you for taking the time to provide us with feedback about your experience with our service. We truly appreciate your service and hope you have a great school year.
Review fromIsabella R
Date: 08/17/2024
5 starsIsabella R
Date: 08/17/2024
Both the pickup and delivery of my belongings went SO smoothly with DRM!!! Very kind, friendly, and helpful workers, with efficient service. Definitely recommend to anybody who needs summer storage if they're out of state or an international student!Dorm Room Movers LLC
Date: 08/20/2024
Hello ********,
Thank you for your kind words. We are happy to hear that our team hit all the high notes for you this season. We hope to service you again in the future and send best wishes for a great school year.
Review fromJustin F
Date: 08/16/2024
5 starsFriendly guys, were not complacent at all even though my room was on the 5th floor with no elevator.Review fromChrissie G
Date: 08/16/2024
5 starsSuper easy! The boxes and supplies arrived with plenty of time to pack them up and I loved that we could ship some of the boxes as well. It made moving out of the dorm for the summer much easier. The shipped boxes arrived within a week of pick up. I am impressed.Review fromLawrence P
Date: 08/14/2024
5 starsLawrence P
Date: 08/14/2024
Very professional, communicated well each step of the way. Will definitely use them again.Dorm Room Movers LLC
Date: 08/15/2024
Hello ********,
Thank you for your positive comments. We look forward to continuing to provide exceptional service for years to come.
Review fromPatrick Z
Date: 06/28/2024
5 starsPatrick Z
Date: 06/28/2024
Nice service, kind and helpful workers. Have a nice day guys :)Dorm Room Movers LLC
Date: 07/01/2024
Hi *******,
Thank you for your kind words. We are happy you are satisfied with service you received. Have a great summer and we will see you at delivery.
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