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Business Profile

Online Car Dealers

Scottsdale Discount Auto, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is by far the worst experience Ive ever had with anyone that has done work on any vehicle of mine. I received my truck back with a different battery, a side panel with letters that fell off, poor paint job that has differ t colors and bleed, bolts missing, damage underneath and a front windshield cracked. After I took my car to the dealership, they found bolts missing and other things done under the body of my truck. I had left another truck there with ******* that needed some work but ran fine, he was supposed to send a bid, I never received oneonce I found the work to be poorly done on my first truckI asked them to get my other truck back to me my other truck that ran was taken apart and was delivered inoperable. They caused issues with my insurance. After my insurance didnt approve the work, we agreed to a payment plan; however, once I got my truck back I found issues after issues. Ive continued to make payments; however, *** spent more repairing the issues then the original work. ******* refuses to address those issues. In addition to this, i have told that he is slandering my name and that the he has tried to hire someone to beat me up and/or put me on a hit list. Im looking for settlement through arbitration.

Scottsdale Discount Auto, LLC is NOT a BBB Accredited Business.

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