Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

Autism-Products.com

Reviews

Customer Review Ratings

2.65/5 stars

Average of 26 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJustin S

    Date: 06/30/2025

    1 star
    I spent $799 with Autism-Products on a tree swing with the intention of surprising my family. Only after the stated shipping date and multiple inquiries did they inform me the product is on back order. Two months after that stated shipping date, I still do not have the swing and the company does not respond to my requests for an update. So far, I am out $799 with no swing. This company's approach to customer service and communication is incredibly disappointing and I regret sending them my money and trusting them to provide me with the product I ordered.
  • Review fromHolly P

    Date: 06/19/2025

    5 stars
    Got what I ordered and quicker than estimated. Products were packaged carefully and all are quality items. I would order again for replacements if needed
  • Review fromDennis M

    Date: 05/11/2025

    5 stars
    I've always had a good experience shopping with Autism-Products. Their service is friendly and professional, and everything I've ordered has been just like they described. The prices are fair for the type of specialized items they sell, and it's a nice bonus that they offer free shipping on orders over /$99. I'll definitely keep buying from them!
  • Review fromRobert F

    Date: 03/26/2025

    5 stars
    I ordered several elastic-block items for children to play with and the company gave an accurate estimate for arrival. Toys were perfect for our kids and the process felt easy. Happy to buy from a family business who understands the products they sell!
  • Review fromLori D

    Date: 03/26/2025

    5 stars
    It was my first purchase from this company. The ordering process was fast and efficient. Delivery was quick and the product was quality.
  • Review fromDouglas W

    Date: 03/03/2025

    5 stars
    Great products.Great business for people with autism and developmental disabilities.
  • Review fromConnie B

    Date: 02/19/2025

    5 stars
    Great company to do business with! They are very knowable about their products. I have placed several orders for our schools Intervention Specialists. We have been very happy with all the products and service we have received.
  • Review fromLeslie T

    Date: 01/13/2025

    5 stars
    Love this site. I started shopping Autism-Products December 2024 and have already placed two significant orders. Thats how confident I am. The website has tons of items to help support our families. The prices are super competitive. Shopping is quick. Communication is top tier. They respond to questions very quickly, even in the dark hours of the night. Thankful that I found them as I continue this journey with my child.
  • Review fromMacKenzie D

    Date: 01/13/2025

    5 stars
    I love this company! I've ordered from them several times and have had nothing but great experiences so far. Will continue to purchase from them and recommend them to friends!
  • Review fromKelly M

    Date: 01/08/2025

    5 stars
    Great company with quick shipping! Ive never had a problem!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.