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Business Profile

Pet Supplies

PetSense

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Supplies.

Reviews

This profile includes reviews for PetSense's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PetSense has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PetSense

      14301 N 87th St Ste 203 Scottsdale, AZ 85260-3688

    • PetSense

      304 Park Ridge Rd Sullivan, MO 63080-3302

    • PetSense

      1667 Southdale Dr Lebanon, MO 65536

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Rodney O

      Date: 09/10/2024

      I took my small dog in for grooming today at the Petsense store in *********, **. The normal charge is $58.00 but since my dog is 16 years old they charged an extra $15.00 for expedited service. I have never had any groomer charge me more because my dog is old. A complete sham. When I picked ****** up 45 minutes later, I was informed there would be an additional $15.00 fee because ****** was difficult to work with Every other groomer I have had always remarks about how sweet and compliant ****** is during the process. I feel the store in ********* is nothing more than a scam shop. This is my first time to use Petsense and it most assuredly will be the last. I have always enjoyed doing business with Tractor Supply. This affiliate is awful.Sincerely,*********************

    • Linda S

      Date: 08/06/2022

      Linda S

      Date: 08/06/2022

      I had appointment for grooming was 15 min late and appointment was canceled staff had wen to lunch store closes at 2 appointment at *************** totally unprofessional and in sensitive to customer

      PetSense

      Date: 08/21/2022

      Customer was actually 20 minutes late to her appointment. The groomer had already taken a walk-in due to the apparent no-show by the customer and already had a full schedule following the appointment. In addition, the dog's rabies certificate was expired which precludes Petsense from grooming the dog. The store was not closed at 2PM and followed the normal schedule that day. The Store Manager interacted very professionally with the customer to explain the rabies certification issue and offered to re-book the appointment at her convenience once the rabies certification was current. The customer refused the offer for re-booking the appointment.

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