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Business Profile

Remodel Contractors

Republic West Remodeling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/10/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Originally Republic *********** tag line REMODELING THE HOME IMPROVEMENT EXPERIENCE is now named Republic West Remodeling Inc. is now denying the lifetime warranty provided to original homeowner for door installations. Company response Republic ******** went out of businesspointing to name change enacted a couple years ago, yet they refer to being in business for 25 years in the previous complaint on filed in 2021 with BBB as Republic West Remodeling Inc. Only the two set of doors converted to 8-foot tall have issues. Neither set of doors close without force due to door to door interference at the top of the door. Secondly, they cut stucco to move the patio door header beam up which exhibits a continuous crack exactly at the stucco patch interface with original home stucco.I ask the company that has been in business for 25-years residing in the same location where you the project was purchased who tweaked their business name a couple years ago to honor the warranty and standby their craftsmanship as originally agreed upon. All other doors are fine and look to get these doors rehung properly once and for all.

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