We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sports Bar

Cold Beers and Cheeseburgers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports Bar.

Complaints

This profile includes complaints for Cold Beers and Cheeseburgers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cold Beers and Cheeseburgers has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/19/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This restaurant used to be one of my families favorite places to go for a quick, easy lunch and or dinner, up until recently. We have been coming here for years, and have brought many coworkers and additional family members to this restaurant due to their once great service. Upon a recent visit we were denied service due to the hostess claiming we dont tip enough, for years we have graciously tipped 25 to 35 percent to any and all of our wait staff. The night my partner and I were removed from the restaurant for the host/bartender thinking our tips were not enough was blatantly disrespectful and downright unprofessional and in no way shape or form is a good business model. We were laughed at, while all the staff made jokes and comments about us upon exit, I had got into contact with the restaurants manager, who swore he would call me back and get the situation rectified. After weeks and now months of zero response from him, or any cold beers representative blatantly tells me that this establishment does not care what so ever about customer service. Never in my life have I ever been removed from a restaurant for tipping ***** percent. The blatant disrespect has left an obscenely horrible taste in my mouth and I will never provide any sort of business or referrals to this establishment ever again. Anyone wearing a cold beers and cheeseburgers logo on thier shirt should be downright embarrassed of themselves.

    • Initial Complaint

      Date:10/07/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I came in a month ago and was treated unfairly. The staff refused to wait on me or open the exterior window to watch the college football games. I spoke to the hostess to get menus and open the windows. I waited 15 minutes and nothing happened so I went in again to speak with her. Still nothing. If Im not refunded for my visits with this establishment Ill take all necessary action for this discrimination.

    Cold Beers and Cheeseburgers is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.