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Business Profile

Landscaping Clean Up

White Mountain Lanscaping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscaping Clean Up.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner of the company ***********************, claimed he was not able to get red yucca plants so he substituted with bromeliad plants that started dying the day after planting because they are not suited for full sun. ***** said he would replace next time he was in the Valley. With no further response from *****, I found the originally planned plants (red yucca) at the ******* nearby his company and asked him to honor his commitment - no response yet.In addition, the following work was unsatisfactory:1) weeds did not appear to be sprayed.2) dirt were plants were planted was not removed and lft lying on recently placed gravel.3) trees planted were planted in wrong location and too close to fence - corrected except dirt left on newly placed gravel.4) paid for gravel to be moved to-place plants next to drip lines - not done in most areas.

White Mountain Lanscaping is NOT a BBB Accredited Business.

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