We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Roofing Contractors

All Custom Exteriors
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jess B

    Date: 04/11/2024

    All Custom had such a fantastic team through the whole process. My home was hit by hail damage in 2023 and we called in for an estimate on replacing it. They worked with my insurance company and made the process really easy. The crew they sent out was amazing! They had my whole house torn off and replaced completely in a day. 1/3 of the house had rotted plywood that needed to be replaced which the crew handled while on site. The communication was great we are planning to use them again on an upcoming deck project.

  • Debts F

    Date: 05/24/2023

    Debts F

    Date: 05/24/2023

    Was going to have multiple jobs done, siding, facia, soffits, windows, rain gutters with covers totalling over $20,000. I called on an issue with insulation and was told I would receive a call back, which never came. So I went to the office to put down a deposit for the job and get clarification on the insulation. I felt it might need to be added onto the job. The office gal went and told the gentleman overseeing the job I needed to talk to him. ***** came out acting put out that he had to talk to me. I tried to explain what I was talking about and he started arguing with me. He didn't seem to want to listen to what I was saying. So I suggested that he come out to the house and see. He told me that he could tell what type of person I was and that they wouldn't be doing our job. I was shocked and insulted. Now he doesn't know me from **** and I AM THE CUSTOMER who was going to be paying for the work. I do not understand his attitude and hostility. He should have handled it better. I dealt with the office girls and the gentlemen that came out to measure (I even helped him measure) and had no problems. It seems that *************** the common denominator on other negative reviews. I am glad that the company is doing so well that they can treat people however they want and can turn down decent sized jobs. I do not recommend this company especially if you want to be treated respectful.

    All Custom Exteriors

    Date: 04/10/2024

    We realize that while we can not always accommodate different personalities, we were able to come back out and take a second look to get this project completed for her. It turned out really nice and in the end she was pleased with the work the crews did. We appreciate the opportunity to come back out and resolve the issues and give you a beautiful outcome!

All Custom Exteriors is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.