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Business Profile

Moving Companies

Norman's Moving, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/30/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint Regarding Deceptive and Misleading Solicitation I am filing a complaint against Norman's Moving, LLC *************) for sending me a deceptive and misleading solicitation disguised as an urgent financial notice. Below are the details of the situation:1. I received a notice in the mail addressed to me, claiming that I needed to contact the company within 10 days regarding adjustments to my credit accounts.2. The letter stated that failure to respond would likely result in high-interest rates on unsecured credit balances and penalties for unpaid obligations.3. It included a phone number *************) to call, further urging immediate action to "avoid unnecessary delays.4. The letter contained details about my supposed credit balances, which were incorrect, and provided a settlement amount along with proposed payment terms.Additionally:The envelope had no return address, which added to the suspicious nature of the notice.The letter included a notice number, a notice date, and a contact phone number but no clear identification of the companys full name or *********** the top of the letter, five credit card accounts were listed, but only two of them were actually mine.I believe this notice was intentionally designed to appear as though I was behind on my credit card payments, which is entirely untrue. This solicitation is deceptive, threatening, and preys on individuals by creating unnecessary fear about their financial *********** is also alarming that they included information about credit accounts that are not mine, suggesting potential misuse or mishandling of personal data. I fear this tactic could mislead others into believing they are in financial trouble, coercing them into contacting the company and possibly agreeing to unfavorable terms.I am requesting that the BBB investigate this companys practices and take appropriate action to prevent them from misleading consumers in this manner.

Norman's Moving, LLC is NOT a BBB Accredited Business.

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