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Business Profile

New Car Dealers

Germain Honda of Suprise

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Hal S

    Date: 07/16/2024

    Hal S

    Date: 07/16/2024

    Had my Pilot serviced in the shop since new. Service Advisor has always honored other dealers valid coupons and works with me to get the service I need at a price within my budget. Service and waiting areas are spotless and plenty of free drinks and snacks to accommodate most reasonable people. Premium service with genuine Honda parts and factory technicians makes for a premium experience. $20 less than Valvoline and they even wash my car.

    Germain Honda of Suprise

    Date: 07/17/2024

    Thank you for choosing Germain Honda of Surprise for your automotive service needs. Your complete satisfaction is our ultimate goal. Our team works hard to ensure all our guests receive the best in customer care. See you down the road.

  • thomas H

    Date: 05/14/2024

    I arranged for a 8:30am service to be performed on my 2017 Honda SI at Germain Honda on Tuesday the 14th of May 2024. I arrived one minute early 8:29 I checked the car in with I believe *****************************. Once checked in i proceeded to a sitting area and read my nook, and my phone. Nobody approached me with any info at all. A little after 9:30 i said to myself lets get up and walk around an stretch. I decided to walk outside it is now about 9:38 and low and be hold I see my car just siting outside the service area. i went in and complained to the service manager he went inside and said they were having problems and they would get to it pretty soon. I asked for my keys back and left. I n all total I left me house at 8am and did not get home till 10 am 2 hours completely lost for me and no oil change. Shouldn't the service person responsible for my car inform me that they were having issues Yes did he No what terrible service at Germain's Honda.

Germain Honda of Suprise is NOT a BBB Accredited Business.

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