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Business Profile

Air Conditioning Contractors

All Pro A.C. and Appliance LLC

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromJohn O

    Date: 06/08/2025

    1 star
    Extremely Disappointed with *** Pro A.C. - Eternally Grateful for ACE Home *********** around 3 AM, I left an urgent voicemail for *** Pro A.c. due to a failed air conditioning unit at a rental property - a property where tenants include a child under 6 months old. I clearly stated the situation was urgent, mentioned I was working with a home warranty company (with approval to find my own technician under specific guidelines), and emphasized the need for immediate service.Later, I received a text response from *** Pro A.C. After sharing the warranty details asking if they could proceed, I received this reply: "You called the wrong company for home services. I refuse to do there (their) work. Sorry"This response came after they had already confirmed availability and were made fully aware of the urgency and circumstances - including the presence of an infant in a home with no air conditioning in the Arizona heat. Whether their refusal was due to prior frustrations with home warranty companies or simply an unwillingness to make a necessary phone call, the lack of professionalism, empathy, and basic human decency was ************ knowingly walk away from a family with a small child in that condition after offering help is beyond unacceptable - it's cruel.Thankfully there are still companies out there that care. ***************** came through with it mattered most. Despite being over an hour away, they prioritized the call and acted immediately - even in the early morning hours. With a 4.7-star average and over ***** reviews on ******, they've more than earned their reputation. I cannot thank them enough for stepping in when *** Pro A.C. turned their back.If you're looking for a company that puts people first, skip *** Pro A.C. and call ACE ************* instead. They represent what professionalism, compassion and real service should look like.
  • Review fromVicki R.

    Date: 06/11/2024

    5 stars
    Highly recommend ****!! I had to have my AC unit replaced and after getting a quote from another company and being told it would be a week or more for install, I called All Pro. **** came out an hour later, said he wanted to fix it if possible to save me money and while that wasnt a possibility after all, he quoted me a better unit at far less than the first company and had it delivered and installed 2 days later! Wont use anyone else!
  • Review fromJames

    Date: 06/09/2024

    5 stars
    Exceptional Support and Service from All Pro AC Owner, ********** recently had the pleasure of working with ****, the owner of All Pro AC, and I must say that my experience was nothing short of exceptional. From start to finish, **** impressed me with his friendly demeanor, professional attitude, and affordable pricing.****'s honesty and trustworthiness were evident from our very first interaction. When my old AC unit needed replacement, **** helped me select a new unit that was perfect for my home. He ensured that the installation process was seamless and efficient, and his expertise in the field was truly impressive.What truly set **** apart was his exceptional support in setting up the warranty for the new AC unit. He took the time to explain the details and benefits of the warranty, providing me with peace of mind and ensuring that I was well taken care of even after the installation was complete.I have no hesitation in recommending **** and All Pro AC to my family and friends. If you are in need of a new AC unit and want to work with a reliable and skilled professional who goes above and beyond for their customers, look no further than ****. Thank you, ****, for your outstanding support and service!

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