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Business Profile

Apartments

Oliv Tempe

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    08/15/2022 - Date of Apartment Application for my daughter's school apartment - Application was sent through to check availability as no call were being answered and there was no updated on the website. There was no way to find availability other than submitting an application. 08/17/2022 - Phone Call / Voicemail stating that there was no apartments available. Extremely fraudulent business practices. I submitted a housing application to check availability at Oliv Tempe as the website does not list openings and phone calls are not answered. The voicemail box was also full everything I called. I was not able to receive any assistance and I was not aware that I would not receive a refund if there was not any availability ********** was provided. There was no application background check, no tour, no assistance, and no information provided regarding availability. Nothing. I just received a phone call a couple days after submitting my application stating that they have no openings. When I inquired about speaking to a manager, I was informed that management would not be able to help. No management information was provided to me although requested. Phone calls are not answered or followed up on. The website looks like a ton of rooms are available or I would not have submitted the application. Photo attached. The website seems deceptive. I am not sure if the rooms are available or If I am being discriminated against.

Oliv Tempe is NOT a BBB Accredited Business.

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