Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Billiard Supplies

Diamondback Billiards & Games

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Billiard Supplies.

Reviews

This profile includes reviews for Diamondback Billiards & Games's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Diamondback Billiards & Games has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Diamondback Billiards & Games

      1746 W Ruby Dr Ste 106 Tempe, AZ 85284-1037

    • Diamondback Billiards & Games

      15090 N Northsight Blvd Ste 112 Scottsdale, AZ 85260-2611

    • Diamondback Billiards & Games

      2810 S Market St Ste 101 Gilbert, AZ 85295-1385

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDenise S

      Date: 10/05/2023

      1 star
      Our 0rder was placed in early December 2022 (and most of the cost is due upfront and was paid). We did not have a functional table until August 20, 2023. They delivered the wrong table once. After further delays, they delivered the correct table, but it was damaged. We had to make phone calls to Olhausen to get everything fixed. Only after ******** got involved, did we get a table without damages. All of this 9 months after the order was placed and paid in full in May of 2023. I would caution anyone about working with them. During the 9-month process, they would often not return phone calls or emails and did not have concrete information about when we would get the correct table/ parts, etc. Olhausen table seems good, but I would not work with this distributor.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.