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Business Profile

Car Dealers

Arizona Motor Group Wholesale

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Dealers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/25/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business owner was supposed to sell our vehicle. He stole our vehicle and money. Doesn't answer the phone, text messages or emails. He's fled the city and disappeared. We will seek legal action.

  • Initial Complaint

    Date:01/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a car from ****. It had a lot of problems. We have paid over 4k in repairs but that's not why this complaint is being submitted. On top of that, we now are learning that we aren't getting the tags or plates and title is still showing in a dealerships name (just like the other complaint listed). We have gone to the *** and to the dealership and the only way to fix this is for ********** company to do their job. We have left voicemails, sent texts and emails to **** and no response. We called the company number you had listed and it just rings & hangs up. We have called and texted ********** cell number several times and from different numbers. Please help!

  • Initial Complaint

    Date:08/03/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a car early last month, have yet to receive the title, or any other paperwork including lic plate, at first it was because he couldn't submit our paperwork, and his uncle was ill, possibly dying, then after over a month, he drove out and picked up the paperwork claiming the lic plate would be fed exed the next day. It has been over a week, no lic plate, the temp plate is now expired rendering the car undrivable, i get no response when i try to contact him. I've no other recourse at this point. I need a car I can drive. And after $4600 cash and almost 2 months this should have been handled or at least we should have been updated. We need help as we are getting nowhere.

    Business Response

    Date: 08/22/2022

    ***************************** is the daughter of the actual customers ******** and ***************************. The customers purchased a vehicle for *****. The vehicle was personally delivered to their home to as to ******** having health issues. Upon delivery it was revealed that ***** was not going to be the registered owner of the vehicle so new paperwork was needing to be processed. ******** later explained that the familys home is in an area of *********, ** where they dont get wifi thus not being able to print and submit the documents needed. I then took another drive up to ********* to hand deliver the documents and have them complete and sign. After I returned to ******* I had a ***** package sent to them with the necessary registration and plates. **** had received the package but didnt let ******** nor ***** know. Attached is a screenshot of text correspondence with ************************************

    Thank you,
    Arizona Motor Group Wholesale

Arizona Motor Group Wholesale is NOT a BBB Accredited Business.

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