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Business Profile

Gun Equipment

True Shot Gun Club

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Equipment.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order to true shot gun club for ammunition on December 26, 2023 for the amount of ****** and order #*******. I received an email stating that they are 5 days behind with order fulfillment. I called the company direct receiving only an answering machine with my message left and no return call. I also emailed to check the order status and have not received any reply.

  • Initial Complaint

    Date:01/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Dec 29th I conducted a charge for order ******* for ******. Upon finding better prices elsewhere I immediately contacted True Shot to cancel my, then pending, transaction. They then notified me it takes 5-7 business days to refund my money. First of all, this is not the onus of the financial institution. A point of sale or credit transaction takes a maximum of three calendar days to return. Secondly, it has now exceeded 7 business days and still no refund. True Shot has stopped responding to my inquests and emails, leaving me stranded while they play with my money. Do not do business with this company until they adjust their practices.

  • Initial Complaint

    Date:01/04/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 25th I made 2 orders for bulk product the orders were made roughly **************************************************************************************************** my email the first order I promptly received the second order I received nothing I've left multiple voice mails and called at least 7 times with no answer I've emailed around 6 times with no response I sent screen shots of the money being taken from my account and of the receipt I have also included these documents in this complaint based on my research it is a fact that this is common practice for them I have also included information on other complaints of this same situation in my complaint

  • Initial Complaint

    Date:04/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ********* ignores requests to have advertising or spam stopped. I have requested numerous times for them to stop their ads and they haven't. I have never purchased anything from them, nor do I intend to. They are a relentless spammer and patently ignore requests in line with regulations. One can only imagine how they flaunt guns sale rules.

  • Initial Complaint

    Date:02/25/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Excessive spammer who refuses to comply with Federal anti-spam laws. I have received 30+ emails from this scammer that uses multiple domains including gunpeopleofamerica.site and trueshotgunclub.com.These people are relentless and hide behind a privacy protection registrar. I am in the process of exposing them to take legal action.

True Shot Gun Club is NOT a BBB Accredited Business.

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