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Business Profile

Smart Phone Software

Technology Integrators LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smart Phone Software.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2024

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint for being approved for PTO BACK in August 21 2024 that I never got paid for 3 days. Which was 900 dollars. And loss wages got laid off for no apparent reason for 2 weeks which was 2400 dollars. Back in June 5 2024 to June 17 2024

    Alfonso cerventes was project manager his ph number is 480 462. 9888 Alfonso turned in time. To ******* ****. Every 2 weeks they are hiding all these documents to where I can't get into them. That is not right. I just want what is rightfully owed to me. That's it.

    If I can get more documents. I will gladly show them to you. And I'm sure I'm not the first person they did this too.

    Business Response

    Date: 10/18/2024

    Hello.

    In
    response to the complaint filed by ******* *******.  This employee was terminated “At-Will”

    To
    confirm the below:
    Employees
    was not “laid off”, the employee was terminated.  Once terminated, an employee is not eligible
    for “2 weeks” pay which stated below. 
    The company does not offer any severance pay upon termination.

    The
    employees dates of employment were from 05/10/2024 to 08/26/2024. The employee
    was front load accrued PTO for 40.00 hours however per the policy handbook “Upon
    termination, front loaded PTO will be pro-rated to the amount earned during the
    time worked. The pro-rated PTO balance will be paid out upon separation.”  The employee used 40.00 hours of PTO when
    only 23.00 was earned.

    Employee
    used and was paid for all PTO accrued. 
    The employee accrued 40.00 hours when starting their employment on
    05/10/2024.  The employee used the
    following PTO:
    08/06/2024
    – 10.00 PTO hours used
    08/07/2024
    – 10.00 PTO hours used
    08/08/2024
    – 10.00 PTO hours used
    08/14/2024
    – 10.00 PTO hours used



    Thank
    you,

    *****

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