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Business Profile

Tech Support

CellUnlocks.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    bought a unlock code for myt phone site said instant deliverey but after checkibng out it daid it was doing an elgibilkty check this isnt what i paid for then it asks for more money had i knpown i wouldve taken my uisness esle where

  • Initial Complaint

    Date:06/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 16, 24 Cellularunlock is a big scam. They burned me for 29$ and than wanted more

  • Initial Complaint

    Date:04/05/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was searching for a website that would factory unlock my phone. This website asked for my IMEI number which I provided, it immediately said that my phone was approved to receive a code for unlock Instantly after payment. I made the payment of $28.99 and the loading tab kept loading, at one point after waiting it said that my phone was approved to receive the unlocking code but that I would have to pay an additional $58.99 to get the phone unlocked. At NO POINT ever it said the initial $28.99 payment had nothing to do with the unlocking code. If they had specified in the BEGINNING that the $28.99 was a charge that they would use for verification purposes I wouldve never used this service. I did not pay the additional $58.99 basically lost $28.99 with no outcome!

CellUnlocks.com is NOT a BBB Accredited Business.

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