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Business Profile

Auto Services

TCR Automotive & Performance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took my car in to have an alignment done,they did the job and I paid 200.00 for it.got home and the wheel was crooked so I took it back to have them straightened it and also noticed that one of my rear wheels wasn’t sitting right asked them to fix it and they refused saying it was within specs.got under my car 2 weeks after it was done and noticed that on each side of the car there was 3 nuts loose that was supposedly used to adjust my wheels which I know they didn’t do because they were still on the same marked from when I took it in

TCR Automotive & Performance is NOT a BBB Accredited Business.

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