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Business Profile

Bail Bonds

Didn't Do It Bail Bonds
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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Didn't Do It Bail Bonds's headquarters and its corporate-owned locations. To view all corporate locations, see

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Didn't Do It Bail Bonds has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/31/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I didn't do it bail bonds has to be one of the worst companies I've ever dealt with on any level. Yes they bonded out my loved one. However when the bond was exonerated/refunded by the judge and I went get my truck back I was advised by some worker named Ruby that I would have to pay $800 to release my vehicle which is total bullshit. I had spoke to the owner ****** on several occasions and there was never a problem with any business that we had conducted. Now that my title has been court ordered back to me (exonerate per court order) all of a sudden there's this mysterious $800 ($100 TO release the lien $500 to rearrest & $200 for "Man hours") let me inform you you there was no warrant for an arrest and there is no contract supporting claim of these fees. THEY WERE COMPLETELY MADE OF. Now the owner ****** is unavailable. I'm not able to get my vehicle title released NOWHERE ON THE TWO PIECES OF PAPER THAT I SIGNED IN OFFICE WITH AN EMPLOYEE WHO NO LONGER WORKS THERE DOES IT SAY I WOULD HAVE ANY TYPE OF PROBLEMS NOR DOES IT SAY I WOULD HAVE TO PAY THIS MYSTERIOUS $800 . Looks like I'll be in small claims court just to get my vehicle back. If you're thinking about using I didn't do it bail bonds RUN THE OTHER WAY!!! There are plenty of other bond companies to use. I didn't do it Bail bonds are more of a headache than anything, they will get your money/collateral and be completely unavailable once everything has been settled with the courts.

    • Initial Complaint

      Date:12/16/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      iv recently put up my vehicle as collateral for a bond, the court has just exonerated the bond, iv been trying to get in contact with the bondsman since december 3,2022 by phone and email to have my tittle returned. it is now december 16, 2022 i called the business again and was told that they are missing payment , when infact i have all my payment receipts, they will not give a list of what months these payments wer missed , (no payments are missed, but the company is telling me i owe them $600 for 2 missed payment but they have been paid i have the payment statements made directly to the business owner Darrel threw cash app . i was then told that they dont no and are not going to deal with it this weekend when it was currently there open business hours when i contacted them . when i asked what months wer missing i spoke with a woman named ruby she stated that she dose not no because she is already out of the office i then proceeded the call the office and the same women answered the office phone and still would not tell me what months the supposed missing payments wer not made .

      Business Response

      Date: 06/23/2023

      This customer still owes money from having to be put back into jail, she is mixing up receipts for money paid for other fees and not the balance due of having to pay bounty hunters for him and missed gps payments.


    Didn't Do It Bail Bonds is BBB Accredited.

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