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Business Profile

Coin Dealers

Eagle Eye Rare Coins, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Eagle Eye Rare Coins, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Eagle Eye Rare Coins, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/01/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 23, 2018, Eagle Eye Rare Coins agreed to purchase my husband's coin collection for $169,650. Last payment that I received from Eagle eye was July 2, 2020. At this time, he stills owes $79,650. Repeated attempts to receive additional payments has only resulted in repeated promises of checks to be sent but never received. Last communication dated July 21, 2023, **** promised to send me $5000 monthly starting in August 2023 until the debt is paid off. It is now September 1, 2023 and I have NOT received any money nor have I heard from him. To add insult to injury, he also owes my husband, who passed away April 21, 2016 $15,525, which he claims he doesn't owe ,but I have no record of receiving payment from him - which I can have verified thru my credit union.
      I have tried to be patient, especially during the Covid crisis, but my patience has run out. I am almost 70 years old and would like to have this money repaid - I don't even want to think of how much I have lost in interest because of his poor business management.

      Customer Answer

      Date: 09/08/2023

      Message: I have heard from the business and received a check from them.- - as I stated in an e-mail sent to you on 9-2-23 at 5:38pm EST. I consider the case TEMPORARILY closed - as I do not trust him to honor his obligation to the end.

    Eagle Eye Rare Coins, Inc. is BBB Accredited.

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