We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Credit Union

First Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Andre S

    Date: 08/23/2023

    Didn't give warning about missing car payments. When car was taken the "after hour crew" didn't tell us the car was repossessed, and had to wait two days for a supervisor to tell us. Have to fill out an application to get car back, no sense of urgency when processing the paperwork. Didn't make it clear that you will be kicked off their insurance if car were to be repossessed. Can be dismissive, have an attitude if you call for updates/clarification on paperwork status. Will choose THE WORSE repossession companies and act surprised when you tell them about your experience (it' like they're not aware of who they're partnered with and don't want to hear how you've been treated). Very few car about resolving issues and the other like to raise their voice/talk over you and love using the phrase 'I told you....' in a demeaning way to make you just want to get rid of your car and just start over with a new company.

First Credit Union is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.