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Business Profile

Fence Contractors

JMS Fencing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulent Fencing Business- JMS Fencing , Tucson, AZ.
    Paid Jim Stover $2,600 in advance for 3 small gates at my town house in Green Valley on June 6, 2024. Proposal # 2024-115. He never returned. His place of business is up for sale, no one answers his office phone, all his phone and E-Mil boxes are full so their is no way to contact him. He is not listed with the BB - Tucson division as he presented himself to me. I do not have his vehicle license plate number or Cell phone #.

  • Initial Complaint

    Date:12/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The contracts were written on 5/1/2023.
    1st amount $3115 which I paid half deposit of $1558.
    2nd amount $2736 which I paid half deposit of $1368.
    The work was never done.
    JMS is refusing to refund the deposits.

    JMS was attempting to preform work outside of his fencing license. I filed a complaint with the Registry of Contractors (ROC) and they sent JMS a warning letter to NOT preform work outside of his license. JMS (Jim Stover) does not have the knowledge to preform metal roof and railing installations.

    JMS was overpaid on a stucco job in the amount of $300 also the work was not fully completed, and I had to have a real stucco professional repair it in the amount of $100.

    JMS installed an entry gate with a logo on it, however he refused to remove the bars from behind the logo so you can see it clearly. I had a professional repair it in the amount of $200

    Total $3526

JMS Fencing LLC is NOT a BBB Accredited Business.

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