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Business Profile

Moving Companies

Ralph's Moving and Storage

Reviews

Customer Review Ratings

4/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromKathleen E

    Date: 07/08/2024

    5 stars
    I hired *****'s Moving to move my household possessions from ******* to **********. The two employees who packed and loaded the truck and later delivered it were **** and ****. To say they did an excellent job would be an understatement. They were exceptional. They were fast, efficient, friendly, very courteous and extremely competent. They packed all my fine china, many serving pieces and art decor, large artificial plants and even a 7 foot tall art piece made of gourds. Nothing was broken or damaged. They laid out many runners on the floor so that the dolly would not leave any marks. They were very careful not to hit walls or leave any marks when moving large objects. They totally wrapped and protected all the furniture they moved. They made helpful suggestions when appropriate..I would not hesitate to suggest *****'s Moving company to anyone planning a move. All the employees contected were pleasant and helpfui and I would expecially recommend **** and his helper **** to handle the move if they are available.Their work was exceptional from start to finish.*********************
  • Review fromWendy H

    Date: 04/04/2024

    5 stars
    We used Ralphs for a cross country move. Everything went great. We dealt with many kind, hard working individuals. We moved on the exact day we wanted to move. Our belongs were packed, loaded, moved, and unloaded in a professional and timely manor. We are beyond satisfied with the service we received.
  • Review fromJoel M

    Date: 03/06/2024

    1 star

    Joel M

    Date: 03/06/2024

    I was billed > $2K from **************'s to Atlas *** Lines for a move that was never quoted. It took > 5 months, and only received a partial credit. No justification of either the original charge nor the partial credit. They were not very responsive to say the least. STAY AWAY!

    Ralph's Moving and Storage

    Date: 03/07/2024

    Good morning, we are sorry you had a bad experience with Atlas *** Lines, and we apologize that they were not responsive. Unfortunately, they are the ones that control the refunds and totals, and we did our best to get this taken care of for you with the systems and contacts we have for them.
  • Review fromKT B

    Date: 08/21/2023

    5 stars

    KT B

    Date: 08/21/2023

    Ralph's Moving and Storage stored my new cabinets when they came in and the new kitchen was not ready for them. The two guys that delivered them to the house were very courteous, professional and efficient. Thank you *****'s

    Ralph's Moving and Storage

    Date: 08/22/2023

    Thank you for your review! We appreciate your feedback.

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